Senior Account Manager

A mediator between client and creative, you work hard to keep everybody happy, ensuring the smooth running of operations day in day out. That said, you’re no pushover. You’re a stickler for systems, driving best practice with agreed objectives and development plans, so nothing gets past you. You live and breathe retail and shopper marketing and have delivered stellar connected campaigns on and offline.

You build strong relationships with your clients, taking a keen interest in all your accounts and making sure there’s enough of you to go round.

You run a tight ship, supporting your Account Director in managing existing accounts effectively and profitably. You bridge the gap between management and the rest of your team, making sure you’re always on hand with constructive guidance and advice for junior members.

With a knack for numbers, you’ve no trouble in managing financial aspects of your accounts to meet pre-agreed targets. You’re always on budget, with an eye for opportunities to further develop accounts and secure additional revenue.

To put it plainly, you’ve got a lot of responsibility, but you wouldn’t have it any other way.

If this sounds exactly like you and you want to work in a collaborative and energetic environment, please get in touch. In return we promise to nurture your talents, provide a range of creative opportunities and surround you with like-minded, savvy people. There will never be a dull moment.

You Will:

• Proactively manage client accounts, supporting your Account Director in the growth and development of new and existing business
• Manage the day to day creative output, delivering a high standard of client service
• Be an impactful deputy for an Account Director in their absence
• Demonstrate a solid understanding of Brand Activation/Shopper
• Demonstrate a solid understanding of digital in the form of an integrated approach, driving best practice, innovation and digital thinking across the business
• Communicate and enthuse with clients a passion for digital, social and online technologies positioning the agency as digital thought leaders
• Profitably manage all financial aspects of your accounts to meet pre-agreed targets and operate within budget
• Identify and develop appropriate business development opportunities within your existing accounts and scope of responsibility
• Obtain quality feedback from clients and ensure this is communicated to your Account Director and other team members
• Provide effective leadership and direction to those who report to you, sharing knowledge and insight where possible

You Have:

• 4 years relevant industry experience, preferably gained agency side
• Experience of delivering high profile campaigns
• Experience of Presenting
• Excellent communication skills
• Excellent attention to detail
• Competence in preparing quotes and proposals
• Confidence in use of Microsoft packages
• Strong project management skills
• Excellent organisational skills